「GH Finance」尊重每位員工的個人價值觀,同時提供資源培育及持續支援員工之「專業知識」、建立「團隊精神」、重視「個人成長」,我們每年均為各部門訂制合適的培訓,並有完善的晉升/調職制度,讓每位員工在合適的工作崗位上得以發揮,從而提升其個人能力及工作效率。

 

  • It's what we do together that sets us apart.

  • We are an equal opportunity employer that is committed to inclusion and diversity.

  • We also take affirmative action to offer employment and advancement opportunities to all applicants.

 

Our jobs will be demanding. But it also rewards bright, original thinking and hard work.

And none of us here would have it any other way.

Senior Customer Service Officer

Requirements:

University graduate in any discipline

Minimum 2-3 years’ relevant working experience from bank / financial institutions; preferably with customer services field

Knowledge in Mortgage, Personal Loan and operations is an advantage

Customer-oriented with strong interpersonal, problem solving and communication skills with various levels/parties

Immediate availability preferred

 

Responsibilities:

Handle customer enquirers, accounts follow-up

Seek out new opportunities for online marketing campaigns

Build relationships and maintain constant contacts with clients and partners

Perform regular review and streamline the routine procedures and recommend improvement on systems and workflow

Monitor CSR performance

Review and handle customer complaint that request either by phone, mail, email or fax

 

If you are interested in joining this exciting team email your resume to us at cs01@gainherofinance.com

 

© 2014-2018 Gain Hero Finance Limited

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